SHIRO BROOKLYN NAIL BAR

⸻ Cancellation & No-Show Policy We understand that things come up! However, as a small private salon, last-minute cancellations and no-shows greatly affect our schedule and operations. Cancellations: • Please cancel or reschedule at least 24 hours before your appointment. • Cancellations within 24 hours or no-shows will be charged 100% of the service cost. • This applies to all circumstances—including illness, emergencies, transportation issues, weather, or any unexpected situation—as we cannot make exceptions. • Please note: As a private salon, we do not respond to emails or calls during appointments to prevent mistakes. In case of an emergency, please leave your name and message via text. No-Shows & Late Arrivals: • Missing your appointment without notice will be charged 100% of the service fee. • Repeated last-minute reschedules or no-shows may result in restrictions on future bookings or require a deposit. • If you are 15 minutes late, your appointment may be considered a no-show, or the service may be simplified to fit the remaining time. The service fee remains the same. • If your appointment includes gel removal, please do not forget your reservation. If time is insufficient, only a single-color polish may be applied. • For appointments without removal of hard gel from another salon, new set services may not be possible depending on the following schedule. Thank you for understanding the challenges of running a small private salon and for respecting our time. ⸻ 🐾 Pet Policy (Dog in Salon) A small toy poodle is present in the studio at all times. She is clean, well-behaved, and stays quietly in her space, but we understand some clients may have allergies or be uncomfortable around dogs. • If you have a severe pet allergy, we kindly advise against booking, as we cannot guarantee a completely allergen-free environment and cannot take responsibility for any allergic reactions. • If you are uncomfortable around dogs, please inform us in advance. A separate room is available for you to wait. • Please feel free to reach out with any concerns before booking. ⸻ pected situation—as we cannot make exceptions. • Please note: As a private salon, we do not respond to emails or calls during appointments to prevent mistakes. In case of an emergency, please leave your name and message via text. No-Shows & Late Arrivals: • Missing your appointment without notice will be charged 100% of the service fee. • Repeated last-minute reschedules or no-shows may result in restrictions on future bookings or require a deposit. • If you are 15 minutes late, your appointment may be considered a no-show, or the service may be simplified to fit the remaining time. The service fee remains the same. • If your appointment includes gel removal, please do not forget your reservation. If time is insufficient, only a single-color polish may be applied. • For appointments without removal of hard gel from another salon, new set services may not be possible depending on the following schedule. 🐾 Pet Policy (Dog in Salon) A small toy poodle is present in the studio at all times. She is clean, well-behaved, and stays quietly in her space, but we understand some clients may have allergies or be uncomfortable around dogs. • If you have a severe pet allergy, we kindly advise against booking, as we cannot guarantee a completely allergen-free environment and cannot take responsibility for any allergic reactions. • If you are uncomfortable around dogs, please inform us in advance. A separate room is available for you to wait. • Please feel free to reach out with any concerns before booking.